FAQ

* This information will be updated often. Please check back regularly – all content is subject to change.*

ENTRY REQUIREMENTS

To protect the safety and comfort of our attendees, artists, staff and venue partners –– OffBeat will be implementing the following COVID-19 requirements for entry into our 2021 Festival:

  1. All attendees, staff, performers, artists and volunteers aged 12 and older will need to show proof of vaccination. This must be shown to our staff when picking up your festival wristband or credentials. 
  2. If you are unvaccinated, you must present proof of a negative PCR or Rapid Diagnostic test performed at a testing center or lab within 48 hours of attendance. For example, 3 Day ticket holders may be tested on Wednesday, September 29th or after for their negative test results to be honored on all festival days.

 

After proof of documentation has been provided, you will receive a “pre-check” wristband that is to stay on your wrist, like your festival wristband, for the day(s) you’re attending. Please be advised that our health and safety requirements are subject to CDC guidelines and federal, state and local requirements including mask wearing, social distancing and capacity regulations. This information will continue to be updated as we get closer to the festival, so please monitor our social media channels and website for additional information. Should these protocols change, we will update the situation as soon as possible.

COVID PRE-CHECK PROCESS

OffBeat will have a convenient location where all attendees must go to have their required proof of vaccination or negative test results checked prior to receiving their festival wristbands. Location(s) for this process will be announced prior to the event on this page and through our social media channels. PLEASE NOTE: This will be a required first step for anyone who wishes to attend the festival regardless of whether they are a multi-day festival wristband holder or just wish to attend a single venue on a single day. All attendees must have “pre-check” proof prior to arrival at any of our venues. We will have additional information for this process in the coming weeks. 

MASKS

As of July 30, 2021, Face coverings are required by the State of Nevada indoors in Washoe County regardless of vaccination status. Please bring a face covering and have one with you at all times. We will have some available at our venues if you lose yours.

VACCINATION & TESTING

We strongly encourage all of our attendees to be fully vaccinated against COVID-19. In order to be fully vaccinated in time for OffBeat, you’ll need to have received your last Pfizer (or single Johnson & Johnson) dose by September 15th.

If you are not yet vaccinated, either Pfizer or Johnson & Johnson vaccine can be completed in time for the OffBeat this year. To do that, please receive your first dose of Pfizer no later than September 6th or your single dose of Johnson + Johnson no later than September 15th.

If your plan is to be tested, tests must be performed by a testing center or lab and home tests will not be accepted. Therefore, if you are:

  • Attending all days of the festival, you must take a test no earlier than Tuesday, September 28th.
  • Attending starting on Friday, you must take a test no earlier than Wednesday, September 29th.
  • Attending on Saturday only, you must take a test no earlier than Thursday, September 30th.

 

Additional local information and resources for COVID-19 vaccinations can be found here.

Additional local information and resources for COVID-19 testing can be found here.

COVID-19 WARNING

COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers For Disease Control and Prevention, senior citizens and guests with underlying medical conditions or are unvaccinated are especially vulnerable. There is an inherent and elevated risk of exposure to COVID-19 in any public place or place where people are present and there is no guarantee, express or implied, that those attending the festival (or any part of it) will not be exposed to COVID-19.

We have taken enhanced health and safety measures for you, our artists and staff. You must follow all posted instructions while attending OffBeat Music Festival.

By attending OffBeat Music Festival, you voluntarily assume all risks related to exposure to COVID-19

View our Off Beat Ticket Info and Purchase

  • General Admission wristbands will get folks into all of the festival venues INCLUDING HOLLAND PROJECT on Friday & Saturday nights. 
  • Discover Pass wristbands will get folks into all of the festival venues INCLUDING HOLLAND PROJECT on Wednesday, Thursday, Friday & Saturday nights. 
  • VIP Pass wristbands will get folks priority access (no lines and guaranteed entry) into all of the festival venues INCLUDING HOLLAND PROJECT on Wednesday, Thursday,Friday & Saturday nights. Also includes access to the Artist Hospitality Lounge during the festival which includes free beer and snacks supplied by local restaurants and eateries.(Limited to 50 total)
  • Under 21 wristbands will get into The Holland Project on Friday and/or Saturday depending on the wristband purchased.
  • Single Day (Wednesday, Thursday, Friday or Saturday) will get you into all festival venues on the specific day purchased for. (Limited availability depending on total wristbands sold)

Attendees must redeem their tickets for wristbands at our box office at The Alpine on 4th St. or at The Virgil in Midtown Reno. The addresses and hours are –

Wristband redemption hours at The Alpine (324 E. 4th St, Reno, NV 89512)

  • Wednesday, September 29th – 4 pm to 7 pm
  • Thursday September 30th – 4 pm to 7 pm


Wristband redemption hours at The Virgil (301 Vassar St, Reno, NV 89502) are:

  • Friday October 1st – 3 pm to 10 pm
  • Saturday October 2nd – 5 pm to 10 pm


REMEMBER- ALL ATTENDEES MUST PRESENT COVID-19 PROOF OF VACCINATION OR NEGATIVE TEST AT OUR PRE-CHECK LOCATION BEFORE YOU CAN PICK UP YOUR WRISTBAND. PRE-CHECK LOCATIONS WILL BE EASILY ACCESSIBLE FROM OUR WRISTBAND PICK-UP LOCATIONS. LOCATIONS WILL BE ANNOUNCED SOON ON OUR FAQ.

Yes. Wristbands will be available for purchase (with proper COVID-19 documentation) at our primary box offices at The Alpine on 4th St. or at The Virgil in Midtown Reno. The addresses and hours are –

Wristband redemption and purchase hours at The Alpine (324 E. 4th St, Reno, NV 89512)

  • Wednesday, September 29th – 4 pm to 7 pm
  • Thursday September 30th – 4 pm to 7 pm


Wristband redemption and purchase hours at The Virgil (301 Vassar St, Reno, NV 89502)

  • Friday October 1st – 3 pm to 10 pm
  • Saturday October 2nd – 5 pm to 10 pm


In addition to our primary box office locations, we will be operating after-hour box offices located throughout Midtown from 6 pm to 10 pm. These will be cashless and will require proof of COVID-19 vaccination or negative test presented either through the Bindle App or physical documents. Locations for after-hour box offices include: 


The Loving Cup – 188 California Ave, Reno, NV 89509

Craft Wine & Beer – 22 Martin St, Reno, NV 89509

Holland Project – 140 Vesta St, Reno, NV 89502

Updated September 10, 2021.

THERE WILL BE NO INDIVIDUAL WALK-UP OPTIONS AT OFFBEAT 2021.  Individual cover charges will not be available, so all attendees must buy a festival wristband. Multiple options ranging from single day to multi day options are available. Please refer to our ticket page for more options. 

No. Also, please note that for the first time, OffBeat will not have individual cover charges at any of our venues. A festival wristband will be required for entry at all venues.

As in previous years, you can still redeem your advance purchased tickets for wristbands starting on Sept. 29th at The Alpine (Sept. 29-30th) or The Virgil (Oct. 1-2nd).

REMEMBER- ALL ATTENDEES MUST PRESENT COVID-19 PROOF OF VACCINATION OR NEGATIVE TEST AT OUR PRE-CHECK LOCATION BEFORE ARRIVING AT ANY VENUE.
 

If you have correct COVID-19 documents listed above, You will be able to purchase wristbands at OffBeat pop-up box offices at various locations around Midtown on Friday & Saturday evening during the fest. Cash will not be accepted at these locations and you must present COVID-19 information at time of purchase.

 

Each venue is subject to capacity rules, so if the venue is full, expect to wait in line. Wristband holders will have priority over non-wristband holders if the event is in a one-in, one-out situation. WE HIGHLY RECOMMEND THAT YOU GET TO A VENUE EARLY, IF YOU WANT TO GUARANTEE SEEING ANY PARTICULAR ARTIST.

Depending on availability, you can upgrade your ticket type on Eventbrite. Follow the instructions that can be found here

We have an interactive mobile app  that will help you navigate our festival locations. That can be downloaded here after September 1, 2021. 

All Off Beat evening showcases EXCEPT AT THE HOLLAND PROJECT are 21+.

Please check back after the festival schedule has been released to see if other all ages showcases have been announced. 

Tickets purchased online on our site can be purchased using credit cards. If you are looking at paying the cover charge at each individual venue on the day of the show, best to bring cash. The individual venues themselves will also take credit cards inside.

This festival respects the policies and rules of our venue partners. Please contact the individual venue if you have any specific questions or needs.

Wristbands are voided if lost, tampered with, destroyed or removed. Be careful with your wristband!

The event schedule can be found on our website under the schedule tab or on our mobile site here

There’s a saying in Nevada; If you don’t like the weather just wait five minutes. We like to say that we are a tough and sturdy people and are not afraid of a little weather, in other words, the show must go on.

Off Beat will take place in multiple venues throughout Midtown Reno. Because of this each venue handles accessibility differently. Please reach out to our venues in advance if there are specific questions.

Each venue has different lost and found policies. Best to reach out to them if you think you’ve lost something.

Each venue is responsible for their own security resources.

As with most bars, many of our venues have ATMs.

Refunds will be considered on a case-by-case basis. Please reach out to us at [email protected] for more information. 

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